How is heva changing medical tourism in the Dominican Republic?

Quick Answer
The Dominican Republic has become a leading medical tourism destination due to affordability, specialist depth, and proximity to the U.S. heva improves the experience by reducing friction—coordinating communication, payments, scheduling, and follow-up through a secure, AI-enabled platform designed specifically for cross-border care.

Why do international patients choose the Dominican Republic for medical care?

Medical tourism is no longer driven by cost alone. According to the World Health Organization, patients travel abroad primarily due to access gaps, long wait times, and affordability barriers in their home systems.

The Dominican Republic stands out because it combines:

geographic proximity to North America

strong private-sector healthcare infrastructure

internationally trained specialists

significantly lower procedure costs

Data summarized by Patients Beyond Borders consistently ranks the DR among top Caribbean destinations for plastic surgery, bariatrics, dental care, and orthopedics.

What medical specialties attract patients to the DR?

International patients traveling to the Dominican Republic most commonly seek care in:

Specialty

Why patients travel

Plastic surgery

40–70% lower costs vs. U.S., high surgeon density

Bariatric surgery

Faster access, bundled care models

Dental care

Implants and full-mouth restorations at reduced cost

Orthopedics

Elective joint and spine procedures

Oncology & complex care

Private-sector access and shorter wait times

The International Society of Aesthetic Plastic Surgery reports that Latin America accounts for a significant share of global cosmetic procedures, with the DR serving as a regional hub.

What challenges do patients face when pursuing medical tourism?

Despite its benefits, medical tourism introduces real risks.

The Centers for Disease Control and Prevention highlights common patient challenges, including:

fragmented communication before travel

difficulty verifying providers

lack of transparent payment systems

limited coordination for follow-up care

Academic reviews in the Journal of Travel Medicine note that complications are more often linked to coordination failures than to surgical quality itself.

This is where infrastructure—not geography—becomes the determining factor.

How does heva reduce friction in the medical tourism journey?

heva is not a clinic or provider. It is an AI-native care coordination platform designed to manage the complexity of cross-border care.

Through heva, patients can:

communicate with providers 24/7 in their preferred language

receive immediate responses without waiting days or weeks

book consultations and procedures digitally

have appointments automatically reflected in clinic schedules

The OECD identifies digital coordination as a key lever for improving healthcare system efficiency and patient trust across borders.

How does heva handle communication differently?

Unlike generic CRMs or medical tourism marketplaces, heva’s AI agent manages end-to-end patient interactions:

from first inquiry

through consultation booking

to payment and follow-up

Each heva instance is custom-trained by the clinic, preserving tone, language, and clinical boundaries. This aligns with WHO digital health guidance, which emphasizes technology that augments—not replaces—human care relationships.

How do payments and financing work for international patients?

Payment is one of the most sensitive steps in medical tourism.

The World Bank and WHO both identify cash-based healthcare payments as a risk factor for transparency and patient safety in cross-border care.

heva enables:

secure digital payments by card

Apple Pay and ACH (for U.S. patients)

clear, documented transaction records

For eligible U.S. patients, heva also supports buy-now-pay-later (BNPL) financing, allowing procedures to be paid in installments rather than large upfront sums. This reflects broader healthcare financing trends noted in BMJ Global Health around patient access and affordability.

Why does provider vetting matter in the Dominican Republic?

Quality in medical tourism depends on who provides care.

In the Dominican Republic, plastic surgeons are expected to be members of SODOCIPRE, the national society governing plastic, reconstructive, and aesthetic surgery.

heva pre-vetts providers before onboarding, ensuring:

valid specialty certification

appropriate licensure

alignment with international patient care standards

This supports recommendations from the Pan American Health Organization, which stresses verification and transparency in cross-border healthcare delivery.

How does heva support follow-up and continuity of care?

Medical tourism does not end when a patient boards a return flight.

Through centralized records, messaging, and payment history, heva helps patients:

maintain access to their provider

receive reminders and instructions

coordinate follow-up remotely

This continuity model aligns with findings in BMJ and JAMA Surgery, which show improved outcomes when post-procedure communication is structured and documented.

Why medical tourism in the DR continues to grow

The Dominican Republic benefits from:

lower operational healthcare costs

private-sector flexibility

strong specialist density

According to OECD health expenditure data, differences in labor costs, malpractice structures, and facility overhead largely explain price disparities—without implying lower clinical quality.

For patients, this translates into affordable, premium-level private care, when coordinated properly.

How heva fits into the future of care without borders

heva exists to make care accessible, human, and coordinated—not to replace doctors or clinics.

By reducing administrative burden for providers and uncertainty for patients, heva supports a growing movement toward care without borders, a concept increasingly recognized in global health policy.

Considering care in the Dominican Republic?

Explore how coordinated, secure medical tourism works at our .

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Frequently Asked Questions

Is medical tourism in the Dominican Republic safe?

When patients choose certified providers, accredited facilities, and structured coordination, outcomes are comparable to private care elsewhere. Risk increases primarily when verification and follow-up are lacking.

Can U.S. patients finance procedures in the DR?

Yes. Eligible U.S. patients can access BNPL-style financing through platforms like heva, allowing installment payments.

Does heva provide medical treatment?

No. heva is a care coordination platform. All medical decisions and treatment are provided solely by licensed clinicians.

What specialties benefit most from medical tourism in the DR?

Plastic surgery, bariatrics, dental care, orthopedics, and other elective or privately delivered specialties.